01
An order or payment is missing
Open your store orders or invoice list and check the status. If you need us, send the order or invoice number, its time and amount.
Merchant support
We help with your store, invoices, customer payments and settling your earnings. Keep the reference when you contact us; no one from PayUnit will ask for your code.
Contact and help
Send the transaction reference, time and amount and we will follow it up with you.
- WhatsApp+970 56 707 9131
02
A customer wants a refund
Refund all or part of the amount from the payment page. If the customer opens a complaint, follow it from your account until it is solved.
03
Settling your earnings
Follow the settlement request on its page. A refused request returns the amount to your balance, and the record shows it.
04
Connecting your site or store
For help with the gateway or the WooCommerce and WHMCS plugins, send us your site link, the problem and what the notice log shows.
Payunit
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